Where the online assessments sit in the process

In shortThe two online assessments are the first filter after you apply: they decide whether you reach the assessment centre and, on merit vacancies, your place on the list.

The prison officer process runs as shown below. The October 2026 Ministry of Justice advert describes the online assessments as a Stage 1 online test of basic judgement and numerical skills, followed by a Stage 2 online values-based test, before the online assessment centre.

Because the assessments are short, they can feel like a formality. They are not: they decide whether you reach the assessment centre, and on a merit vacancy your scores also affect your place on the list.

HMPPS says merit list candidates are allocated posts in order of assessment score and that the result is valid for 12 months. Read the online application guide for what comes before and the assessment centre guide for what comes next.

The prison officer process

  1. Step 1Online application
  2. Step 2Scenario-based test

    Stage 1 online test.

  3. Step 3Values-based assessment

    Stage 2 online test.

  4. Step 4Online assessment centre
  5. Step 5Pre-employment checks
  6. Step 6Medical assessment and fitness test
  7. Step 7Provisional and final offer

The scenario-based test (SBT): what HMPPS publishes

In shortHMPPS publishes the length (25 to 40 minutes), the broad content and that a practice test exists; question numbers, scoring and the pass mark are not published.

The HMPPS how-to-apply page says the scenario-based test is online, takes 25 to 40 minutes, and tests 'basic numeracy skills and behaviours expected of a prison officer'. That is everything the official pages say about content.

Third-party sites claim to describe the missing details, but where they cite figures we cannot trace to HMPPS, we do not repeat them. If you see a 'pass rate' or 'pass mark' quoted for the scenario-based test, treat it as unverified.

No official pass rate for prison officers has been published in the sources we read.

In practical terms, treat the test as two things in one: some straightforward numbers questions, and a series of workplace-style scenarios where you judge what a prison officer should do.

Scenario-based test: what we know

Published

  • Online, 25 to 40 minutes.
  • Tests basic numeracy skills and behaviours expected of a prison officer.
  • A practice test is available, and you must pass the test to continue.
  • The October 2026 advert calls it a test of basic judgement and numerical skills.

Not published

  • The number of questions.
  • The response format.
  • The scoring method.
  • The pass mark or pass rate.
The two online assessments at a glance (England and Wales, 3 October 2026)
Scenario-based test (SBT)Values-based assessment (VBA)
FormatOnlineOnline
Published length25 to 40 minutesUp to 20 minutes, no strict time limit
Published contentBasic numeracy and behaviours expected of a prison officerCommunicating and influencing; managing a quality service; making effective decisions; caring
Practice available?Yes, a practice testNot stated on the page read
Pass mark published?NoNo
Number of questions published?NoNo

Anything on third-party sites about question numbers, scoring or pass rates is not confirmed by HMPPS pages read for this guide.

How situational judgement style questions generally work

In shortSituational judgement questions test judgement and values: in a prison setting, the better answer protects safety, follows policy and treats people fairly.

Situational judgement tests are a common form of employment assessment. You are shown a realistic scenario and asked to choose, rank or rate possible responses. They test judgement and values rather than knowledge.

There may be no single perfect answer, but some responses are clearly more effective, safer or more in line with an employer's values than others. This is general background about the format, not a description of the HMPPS test.

In a prison setting, the sensible principles are consistent and published in HMPPS material (listed below). The skills page on the careers site names empathy, great communication, self-confidence, an ability to think on your feet, resilience and being a team player.

  • Safety first.
  • Follow procedure.
  • Communicate clearly.
  • Treat people with respect and fairness.
  • Challenge inappropriate behaviour.
  • Escalate when something is beyond your authority.
  • Keep records.

Weaker and stronger answers

Weaker

  • 'Hero' answers that take sole action when a colleague or supervisor should be involved.
  • Passive answers that ignore a risk.

Stronger

  • Proportionate: not every issue needs the strongest response.
  • Safety-critical issues get an immediate, procedure-based response.
  • When two options both look reasonable, the better answer is usually the one that protects safety, follows policy and treats people fairly.

Practice scenarios you can think through (not real HMPPS questions)

In shortThese are our own practice scenarios, not HMPPS questions: reason out loud about the risk, who needs to know, the policy and how you would communicate.

The scenarios below are our own practice material, written to exercise the kind of judgement the published behaviours describe. They are not HMPPS questions, not from the real test, and we make no claim about the format or the scoring.

Practise reasoning out loud

  • What is the risk?
  • Who needs to know?
  • What is the policy?
  • How would you communicate?

Practice scenario 1: a colleague breaks a rule

A colleague, who is well liked, leaves a door unlocked for convenience. You see it. A sensible line of reasoning:

  • Unlocked doors affect safety and security, and the rule exists for a reason.
  • Speaking to the colleague first may be proportionate if no immediate risk exists, but the door must be secured now.
  • A pattern or a serious risk should go to a supervisor.
  • This practises 'making effective decisions' and 'managing a quality service'.

Practice scenario 2: a distressed person in custody

A person in custody is clearly upset and asks to speak to you, but you are due to finish a task. Reasoning:

  • Wellbeing concerns take priority over routine tasks.
  • You listen, remain calm and respectful, and ensure safety.
  • Pass concerns on through proper channels rather than promising what you cannot deliver.
  • This practises 'caring' and 'communicating and influencing'.

Practice scenario 3: a request outside your authority

A visitor or a person in custody asks you to do something you do not have the authority to approve. Reasoning:

  • Be clear and polite about what you can and cannot do, explain the next step, and refer the request to someone with the authority.
  • Making an unauthorised exception to be liked is the weak answer, because it undermines fairness and security.
Paid toolInterview ToolkitAn AI mock interview built around the published Civil Service behaviours, with feedback on structure and evidence. It is practice, not a prediction of real questions.See the Interview Toolkit

The values-based assessment (VBA)

In shortThe VBA takes up to 20 minutes with no strict time limit and uses public Civil Service behaviours; which level HMPPS applies to the role is not stated.

  • LengthUp to 20 minutesNo strict time limit
  • Behaviours3 plus caringCommunicating and influencing; managing a quality service; making effective decisions; technical area of caring

The VBA is the second online assessment. HMPPS says it takes up to 20 minutes, has no strict time limit and looks at your alignment with HMPPS core values.

The behaviours listed on the how-to-apply page are communicating and influencing, managing a quality service and making effective decisions, with a technical area of caring. These are Civil Service Success Profiles behaviours, and the definitions are public.

Level 2 examples on the GOV.UK behaviours page are listed below. The pages do not tell us which level HMPPS applies to the prison officer role, so use these descriptors as a guide to the type of behaviour assessed, not as a confirmed marking scheme. Our fuller treatment is in prison officer interview questions.

Communicating and influencing
GOV.UK defines it as communicating purpose and direction with clarity, integrity and enthusiasm while respecting the needs, responses and opinions of others.
Making effective decisions
Using evidence and knowledge to support accurate, expert decisions and advice, and carefully considering alternative options, implications and risks.
Managing a quality service
Delivering service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
  • Communicating clearly and concisely.
  • Listening to and valuing different ideas.
  • Taking responsibility for fair and timely decisions.
  • Considering options and risks.
  • Working with customers to understand their needs.

Numeracy: what 'basic' might involve

In shortHMPPS says only that the SBT covers basic numeracy and publishes no question types, so prepare with everyday arithmetic and the official practice test.

HMPPS says the scenario-based test covers basic numeracy skills. It does not publish question types. As general preparation, make sure you are comfortable with everyday arithmetic and reading simple tables or timetables:

Prison work involves counts, rotas and records, so the sensible assumption is that questions are connected to workplace-style tasks, but that is inference rather than a published fact.

  • Percentages and fractions.
  • Time and duration.
  • Simple ratios.
  • Reading figures from a chart.

Prepare sensibly

  • Do not buy an expensive pack that claims to reproduce the real questions.
  • Start with the official practice test, then use free numeracy revision material for any weak area.
  • If you have dyscalculia or other difficulty with timed numeracy, ask for reasonable adjustments on the application, for example additional time. The adjustments page lists additional time for reading, writing and timed exercises as an example.

Why your result matters beyond a pass

In shortA strong result matters: posts on merit vacancies are allocated by assessment score, scores are reused for other prisons, and the behaviours carry forward to the assessment centre.

On merit vacancies, posts are allocated in order of assessment score, so the difference between a narrow and a strong result can change when, or where, you are offered a post. That makes it worth doing the preparation properly.

Preparation for these tests carries forward. The behaviours you meet in the values-based assessment are the same ones assessed at the assessment centre, so time spent building examples now pays off later.

How to prepare in a week

In shortA week is enough: practise with the official test, learn the three behaviours, prepare one genuine example for each and check your technology.

Preparation does not need to be elaborate. The goal is to be calm with the technology, clear on the behaviours and confident that your numbers are sound. The steps below fit around a job.

  1. Read the vacancy and the HMPPS how-to-apply page so you know the stage names and durations.
  2. Take the official practice test under realistic conditions, with no distractions, and note where you hesitated.
  3. Read the GOV.UK definitions for communicating and influencing, managing a quality service and making effective decisions, and rewrite each in your own words.
  4. For each behaviour, recall one genuine example from work, study or life (these also feed the interview and assessment centre).
  5. Work through the three practice scenarios above, and invent your own, explaining your reasoning aloud.
  6. Refresh basic numeracy with free resources for anything you are rusty on.
  7. Check your device, browser, connection and quiet space before the test, and avoid starting when you are rushed.
Free toolPrison officer recruitment timelinePlan the weeks between tests, the assessment centre, vetting and your start date.Open the free timeline tool

Adjustments, retakes and what happens if you fail

In shortAsk for adjustments on the application, not on the day; the October 2026 advert sets a six-month wait after a failed application, and your answers must be honest.

Reasonable adjustments are available for diagnosed or undiagnosed disability, a long-term condition or a short-term need. Tick yes on the application and the recruitment team will contact you.

If you are unsuccessful, a waiting period applies during which you cannot submit further applications when an application fails at the sift or assessment stage. Our guide to reapplying after rejection explains how to use the wait.

  • HMPPS says it is essential to arrange support before any test.
  • The October 2026 advert says assessors cannot accommodate requests on the day.
  • You will not be penalised or judged for asking.
  • See prison officer with ADHD or dyslexia for more.

The waiting period: two sources

2018 HMPPS blog (dated)

  • Quoted two months for the online test.

October 2026 advert (the authority)

  • A six-month waiting period applies, during which you cannot submit further applications.

Frequently asked questions

What is the prison officer scenario-based test?

It is the first online test after the application. HMPPS says it takes 25 to 40 minutes and tests basic numeracy skills and the behaviours expected of a prison officer. A practice test is available. Question numbers, scoring and the pass mark are not published on the pages we read.

Is the prison officer test a situational judgement test?

HMPPS calls it the scenario-based test, and its pages do not use the term situational judgement test. The format may resemble an SJT, in that you respond to workplace-style scenarios, but the exact design is unpublished, so rely on the official practice test.

What is the values-based assessment?

It is the second online assessment, taking up to 20 minutes with no strict time limit. HMPPS says it covers communicating and influencing, managing a quality service, making effective decisions and the technical area of caring, based on HMPPS core values.

What is the pass mark for the prison officer online test?

HMPPS does not publish a pass mark, and we have not found an official pass rate for prison officers. Be cautious about numbers on third-party sites. On merit vacancies, posts are allocated in order of assessment score, so aim for your best result.

Can I retake the prison officer online test?

The October 2026 advert says an application unsuccessful at the sift or assessment stage leads to a six-month wait before you can reapply. A 2018 blog quoted two months for the online test, which is dated. Check the wording on the vacancy you applied for.

Can I get extra time on the online tests?

Yes, if you request reasonable adjustments. Tick yes on the application; HMPPS says additional time for reading, writing and timed exercises is an example, and that you must arrange support before the test because assessors cannot accommodate requests on the day.

Is there a practice test?

HMPPS says a practice test is available for the scenario-based test. Use it first, under realistic conditions, to learn the interface and style. We have not seen a practice test advertised for the values-based assessment on the page we read.

Sources