Serving Officer Bundle
£59 one-off
Pay, pension and promotion tools together.
- Pay Planner Pro
- Pension Command
- Pension & Lump-Sum Report
Rosters, nights, leave, childcare, stress and support, then promotion, transfers or moving on. The practical side of the job, written from published sources and honest about what is local or not published.
Pay tells you what the job is worth. This hub covers what it asks of you: a 24-hour operation with early, late and night shifts, public holidays that you often work, and a job where the hardest days are not about the rota. Several things employees most want to know, such as how many nights a year or how long a roster change takes to notify, are set locally and not published. Where that is true, the guides say so instead of guessing.
Start with shift patterns and working hours if you are new, or jump to the group that matches what you need today. Your contract, your establishment and HR have the final say on your own terms.
Learn the shift types, the unsocial hours rules and what is decided locally.
Shift patterns explainedA free planner turns your pattern and hours into earnings and leave.
Open the plannerThe Serving Officer Bundle covers pay, pension and career decisions in one place.
See the Serving BundleSee how your shift pattern and unsocial hours change what you earn.
Open the toolFreeWork out leave, public holidays and hours banked as time off in lieu.
Open the toolFreeModel sick pay against statutory pay using your own figures.
Open the toolFreeTest your dates and salary against the published structure.
Open the tool£59 one-off
Pay, pension and promotion tools together.
£19.99 one-off
Prepare your evidence and see what promotion is worth.
Annual leave, sick pay and family leave on HMPPS terms, with the parts that are not published flagged.
HMPPS's careers site lists example shifts rather than a roster: early 7am to 12:30pm, late 12pm to 8pm, main 8am to 5pm, all day 8am to 8pm and nights 8:45pm to 7:30am. Prisons run 24 hours a day, so expect nights, weekends and public holidays. See shift patterns.
Trainees start on 37 hours. After training you can choose 37, 39 or 41 hours a week (HMPPS). Extra qualifying hours outside your shift are paid at £23 an hour under Payment Plus, or you can normally take time off in lieu. Details in working hours.
HMPPS's Employee Package says new employees get 25 days' annual leave rising to 30 after 10 years, plus eight public holidays and one privilege day. That is the 2023-24 edition, and recruitment pages in 2026 still describe 25 rising to 30. See annual leave.
HMPPS says entitlement varies by terms and conditions. For staff new to HMPPS on modernised terms it depends on service up to a maximum of 10 months in a rolling four-year period. The full-pay and half-pay split is not published, so confirm it with HR. Statutory Sick Pay is £123.25 a week for 2026/27. See sick pay.
HMPPS's Employee Package lists up to 52 weeks of maternity leave with up to 26 weeks of contractual pay, up to two weeks of paternity leave at contractual pay, and shared parental leave. The actual contractual pay rates and qualifying conditions are not published in full, so ask HR in writing. See maternity pay and paternity and shared parental leave.
HMPPS describes an Employee Assistance Programme, occupational health, Care Teams and TRiM practitioners, though availability varies by prison. If you need to talk now, Samaritans is on 116 123 and NHS 111 has a mental health option. See stress and wellbeing and trauma and PTSD.
Both are possible but local. Band 3 officers can use the voluntary level transfer scheme (POLT) when it runs, and part-time hours or job share may be available after initial training, subject to your line manager. Any employee can make a flexible working request from day one. See transfers and flexible working.
The ladder runs Band 3 officer, Band 4 supervising officer, Band 5 custodial manager, then senior management. Each step is a competitive appointment, not an automatic increment, and HMPPS publishes no average time to promotion. See promotion.
Information only. Leave, sick pay and family pay depend on your contract and HMPPS policy in force; the HMPPS Employee Package we cite is the 2023-24 edition. Always confirm with your establishment or HR. Support lines: Samaritans 116 123.
Free, no account needed, and every rate is the published one.