Read this first: your right to appeal and the policy position
In shortThere is a right of appeal against any formal disciplinary decision, but the England and Wales detail sits in unpublished parts of PSI 06/2010, so your outcome letter is the key document.
The published part of PSI 06/2010 states there is a right of appeal against any formal disciplinary decision, and the same principle appears in the Acas Code, which says employees should appeal if they think action is wrong or unjust. This guide is about officers in England and Wales (HMPPS).
Scottish and Northern Irish officers have separate codes with published deadlines, covered below for comparison.
The detail of the England and Wales appeal stage, meaning who must hear it, how long you have and what the appeal can decide, sits in sections of the policy that are not public. So this guide does not give an E&W deadline.
What it gives you is what has been published in other documents and what two real appeals looked like in tribunal judgments.
Where you are now
- Before the decision: see the disciplinary hearing and what to expect from an investigation
- Within days of an outcome: stop reading and go to the outcome letter, which must tell you how to appeal; the date is the one fact that cannot be recovered if missed
Deadlines: what is published and what you must check
In shortNo England and Wales disciplinary appeal deadline is published, so treat your letter as binding and ask HR in writing if it is silent.
For England and Wales we could not verify any published number of days to lodge a disciplinary appeal. That is a real gap, and we will not fill it from memory.
Treat the deadline in your outcome letter as binding and, if the letter is silent, ask HR in writing on the day you receive it, keeping a copy of the question and the reply.
To give you a sense of how varied the approaches are, the Scottish Prison Service Code (HR010/001, 2018) requires an officer to notify an intention to appeal within 5 working days and give grounds within 10 working days of the decision.
The Northern Ireland Prison Service Code (revised 2013) uses the same 5 and 10 working day pattern. Both documents carry old review dates, and neither applies to HMPPS.
| Route | Deadline | Applies to | Source |
|---|---|---|---|
| Disciplinary appeal, HMPPS (England and Wales) | Not published. Check outcome letter and ask HR. | Prison officers and other directly employed HMPPS staff | PSI 06/2010 (unpublished appeals section) |
| Exclusions Register appeal | 15 working days from notification, in writing to Personnel Security Vetting | Anyone notified of exclusion under the 2024 framework | Exclusion Policy Framework paras 6.12, 9.1 to 9.9 |
| Disciplinary appeal, SPS (Scotland) | 5 working days to notify, 10 working days for grounds | SPS employees (except probationers) | SPS Code HR010/001, 2018; check currency |
| Disciplinary appeal, NIPS (Northern Ireland) | 5 working days to notify, 10 working days for grounds | Prison grade managers and staff | NIPS Code, revised 2013; check currency |
| Employment tribunal claim | Usually 6 months from 1 October 2026, after Acas early conciliation | Employees and workers with a qualifying claim | GOV.UK; Employment Rights Act 2025 timeline |
Who hears the appeal
In shortThe Acas Code asks for an impartial manager not previously involved; the E&W grade of appeal manager is not published.
The Acas Code says appeals should be dealt with impartially and, wherever possible, by a manager who has not previously been involved in the case. The published HMPPS cases are consistent with that.
The E&W rule on the grade of appeal manager is not published, and you should not assume that every appeal will be heard at that level.
Who handled each stage in the Moorland case
- InvestigationAn Operations Manager
- Disciplinary hearingThe Governing Governor
- AppealThe Director of the Prison Group area
The tribunal treated separate individuals at each stage as a point in favour of fairness. In the Belmarsh case the appeals were heard by a Deputy Director.
If you doubt the appeal manager's independence
If you have concerns that the appeal manager has a connection to the case or the people involved, raise them in writing early, with facts rather than suspicion.
In Belmarsh, one officer raised at appeal a rumour about the governor's connection to a witness; at the tribunal the governor addressed it directly and the judge accepted her evidence that there was no inappropriate connection, noting there was no evidence beyond unidentified hearsay. Concerns of this kind need substance.
Scotland and Northern Ireland (comparators only)
In Scotland, appeals against warnings are heard by a second line manager or Governor, and dismissal appeals go to an Internal Dismissal Appeal Board, with a right to legal representation at the employee's own cost.
In Northern Ireland, dismissal appeals go to an Internal Appeal Board and the code expressly excludes a legal representative at any stage.
Grounds of appeal: what a real appeal looked like
In shortAppeals answer the grounds you give, so specific, document-backed grounds force specific answers; the Moorland officer used three.
Appeal grounds are the reasons you say the decision is wrong. These three map neatly onto the fairness test in the policy (grounds for belief, sufficiency of investigation, procedure and proportionality) and are a useful framework for any appeal.
- Dismissal was too severe a penalty
- The disciplinary proceedings were unfair and breached the rules of natural justice
- The original finding was against the weight of evidence
The Moorland appeal hearing
What the officer said
- She read a prepared statement and was asked questions about it
- She had been suffering mental health difficulties after returning from maternity leave, and her home situation could have affected things
- Parts of audio transcripts of earlier meetings were missing
- The investigator had failed to investigate points she raised
- It was her word against others, so the balance of probabilities could not weigh higher
- She had not been able to ask all her questions, and the hearing manager had 'shot her down'
The appeal manager's reasons
- Dismissal was not unduly severe given the findings
- Delays did not affect the outcome
- She had been accompanied and supported throughout, with an opportunity to put questions to witnesses
- The findings were not against the weight of evidence
- There was no evidence of collusion between four colleagues, and she knew what was and was not appropriate behaviour
| Ground | What you would say | Evidence that helps |
|---|---|---|
| Finding against the weight of evidence | The decision-maker could not reasonably have reached the finding on what was before them | Specific passages from statements and the report; inconsistencies; evidence not considered |
| Procedure unfair or breach of the policy | A step was missed or done unfairly and it mattered | Letters and dates; a record of what you were not given; the policy section; explanation of the prejudice |
| Penalty too severe / not proportionate | Dismissal or the sanction was outside what was fair given your record and circumstances | Service record, references, Occupational Health or medical evidence, comparable cases, remorse where genuine |
| New evidence | Evidence now available that was not before the decision-maker | The evidence itself, why it was not available earlier, why it matters |
| Bias or predetermination | The decision was made before hearing your case | Concrete facts only. Suspicion and rumour carry little weight. |
Illustrative framework drawn from the grounds recorded in published tribunal judgments and from general Acas guidance. Your own policy may set specific permitted grounds. Ask HR.
The lesson
The lesson is not that appeals fail; it is that they answer the grounds you give. A vague appeal invites a general answer. A specific one, tied to a document or a fact, forces a specific answer.
A misconduct response pack or the free process navigator can help you structure what you send.
Procedural points that tribunals have looked at
In shortTribunals look for a real opportunity to respond, not perfection: delay, missed reviews and a changed co-accused account did not defeat the published dismissals.
If you are thinking of raising procedure, it helps to know what has and has not been persuasive. A pattern emerges: tribunals look for opportunity to respond, not perfection.
- Delay (Moorland)
- The tribunal found the investigation 'undoubtedly took too long' but also found no evidence of prejudice beyond having a disciplinary investigation hanging over the officer, and that the delay did not affect the outcome. The tribunal also noted an officer's concern that colleagues had been discussing the investigation was not properly addressed by the employer, but did not affect the outcome. Keep records of such concerns and ask for them to be considered.
- Suspension reviews (Belmarsh)
- The policy required suspension to be authorised at a higher grade than was done and reviewed every 28 days (reviews happened at 29 to 40 day intervals). The tribunal found breaches but no unfairness flowing from them.
- Missing CCTV (Belmarsh)
- A missing CCTV recording of the landing outside the cell, which the officers said would have shown whether a witness could have seen into the cell, was found not to have undermined the process because the footage would not have shown inside the cell, the point could be and was tested at the hearing and the decision-maker weighed it.
- A changed co-accused account (Belmarsh)
- A senior officer changed her account at her own hearing; the governor adjourned, told the two officers in writing and reconvened so they could question her and make submissions. The tribunal held this was fair even though there was no transcript, because the key change was clear and they had the chance to respond.
How to put an appeal together: step by step
In shortAn appeal is a structured challenge, not a rerun of your account: one short paragraph per ground, each pointing to a specific document.
An appeal is not a second chance to say everything again. The steps below follow the grounds approach and the practical requirements of both published cases.
- Read the outcome letter twice and note the date, how to appeal, to whom and by when. If anything is missing, ask HR in writing.
- Tell your POA representative or solicitor at once and, if you are a POA member, check the legal handbook on how to apply for assistance (see POA representation).
- Ask for the documents you do not have: the investigation report, hearing notes or transcript, witness statements and any recording. Missing transcripts were one of the points raised by the Moorland officer.
- Decide your grounds: weight of evidence, procedure, severity, new evidence. Write one short paragraph per ground, each pointing to a specific document or passage.
- State the outcome you want: for example, that the finding be overturned, that a lesser sanction be substituted or that the dismissal be replaced by a lower penalty. Be realistic and be clear.
- Add mitigation and evidence: Occupational Health and medical letters, references, service record, and anything that explains circumstances (without asking the manager to ignore the finding).
- Ask to be accompanied by your union representative or a colleague, which you have a statutory right to at an appeal hearing, and think about whether you will make a prepared statement. See right to be accompanied.
- Keep the tone calm. In both cases the decision-makers were assessed for credibility and for whether the officer showed insight. Allegations of bad faith or collusion without evidence did not succeed for the Moorland officer.
- Keep a copy of everything you send, with proof of date, and diarise the date by which you expect a reply.
The appeal hearing, pay and employment while you wait
In shortYou have a statutory right to be accompanied, but whether you stay employed and on pay during the appeal is not known to be uniform, so ask in writing.
The Acas Code states workers have a statutory right to be accompanied at appeal hearings as well as disciplinary hearings. In Moorland the officer attended the appeal hearing on 28 April 2025 with a union representative; the decision was sent on 6 May 2025.
The tribunal also records that the effect of lodging an appeal was that her employment continued during the appeal process, ending on the date of the appeal outcome. We do not know that this applies to every HMPPS case, so ask in writing whether you remain employed and on what pay.
Employment during an appeal
Moorland (England and Wales)
- Employment continued during the appeal and ended on the date of the appeal outcome
- Not known to apply to every HMPPS case
Scottish Code, summary dismissals
- No employment during an appeal
- If the dismissal is overturned, the employee is reinstated from the date of dismissal
Suspension, sick leave and health adjustments
Do not assume either model. If you are suspended pending the appeal (see suspension), or on sick leave, ask how that interacts with any Occupational Health advice.
In Moorland the employer took Occupational Health advice on the hearing and allowed a family member to be present in a separate room during breaks at the original disciplinary hearing, with the care team also supporting the officer.
If your health is affecting your ability to take part in an appeal, ask for reasonable adjustments in writing, supported by medical evidence.
Possible outcomes and honest expectations
In shortA successful appeal can overturn a finding or reduce the sanction, but the published HMPPS tribunal cases involved appeals that were not upheld, and no success rate is published.
A successful appeal can overturn a finding, replace the sanction with a lower one or remove procedural defects, but the published HMPPS tribunal judgments we found involved appeals that were not upheld.
In Moorland the appeal was dismissed and employment ended on 6 May 2025; in Belmarsh both appeals were dismissed on or after 6 February 2023.
That tells you nothing about success rates, because those are cases that went on to tribunal and the selection is biased. HMPPS does not publish appeal statistics that we could find, and the Prisons and Probation Ombudsman confirmed in a 2025 Freedom of Information response that it holds no data on prison officers' disciplinary action.
The honest position is that appeals are worth making when you have a real ground and the evidence to support it, and are far less likely to succeed when they simply restate your account.
They also create a record that helps at tribunal: a decision-maker's reasons on a specific ground can show what the employer considered.
After the appeal: tribunal, exclusion and the rest
In shortIf the appeal fails, employment ends on the date your employer sets; that date starts the six-month tribunal clock, after compulsory Acas early conciliation.
If the appeal is not upheld, your employment ends, if it had not already, on the effective date set by your employer. That date starts or defines the tribunal clock.
- Tribunal: under the Employment Rights Act 2025 changes, the time limit for most tribunal claims is now 6 months from 1 October 2026, and Acas early conciliation is compulsory first and pauses the clock. In Moorland, early conciliation ran from 8 to 16 May 2025, just after the 6 May appeal outcome. Read the full explanation in unfair dismissal tribunal claims.
- Exclusion: if you were dismissed for gross misconduct or a safety or security risk, an exclusion decision may follow, and there is a separate 15 working day appeal. The wider picture is in the conduct and discipline hub. Our guide to what happens after dismissal explains the register, vetting, pension and references.
- Sanctions: for the outcomes that appeals try to change, see misconduct outcomes and sanctions.
- Pension: forfeiture is rare and narrow, but if it is ever proposed there is an appeal to the Civil Service Appeal Board under regulation 169 of the 2014 Regulations. See misconduct and your pension.
Common mistakes when appealing
In shortThe most damaging mistakes are missing the deadline, appealing without grounds, attacking people rather than the decision and assuming the internal appeal stops the tribunal clock.
Avoid these
- Missing the deadline: the first and the most damaging mistake
- Appealing without grounds: a letter saying only 'I appeal' invites a short refusal
- Attacking people rather than the decision: the Moorland tribunal found the decision-makers credible and honest and recorded no evidence of bad faith, ill will or prejudice, and the officer's allegations of collusion between witnesses were rejected because there was no evidence
- Withholding mitigation until too late: Occupational Health evidence gets weight when it is available at the time
- Confusing the dismissal appeal and the exclusion appeal
- Assuming the internal appeal is the end: it is not, and the tribunal time limit keeps running. Acas says plainly that raising the problem with your employer first does not change the time limits
- Going alone: both published tribunal claimants represented themselves, one supported by a friend, and the tribunals made reasonable adjustments for an ADHD diagnosis and dyslexia, but a representative at each stage is better placed to focus the grounds
Frequently asked questions
Can I appeal a prison officer disciplinary decision?
Yes. The policy provides a right of appeal against any formal disciplinary decision and the outcome letter should say how. The England and Wales deadline and procedure are in an unpublished part of PSI 06/2010, so read your letter, diarise the date and ask HR in writing if anything is unclear.
How long do I have to appeal a disciplinary outcome in HMPPS?
The England and Wales deadline is not published. Scotland and Northern Ireland publish 5 working days to give notice and 10 working days for grounds, but those do not apply to HMPPS. The Exclusions Register appeal has a published 15 working day deadline, which is separate. Check your outcome letter immediately.
Who hears a prison officer disciplinary appeal?
The Acas Code says appeals should be heard impartially, wherever possible by a manager not previously involved. In a published 2025 Moorland case the appeal was heard by the Director of the Prison Group area, and in a Belmarsh case by a Deputy Director. The general E&W rule on grade is not published.
Do I stay employed while my appeal is heard?
In the published Moorland case her employment continued during the appeal and ended on the appeal decision date. Whether that is the rule for every HMPPS case is not published. In Scotland the SPS Code describes no employment during appeal for summary dismissals. Ask in writing what your status and pay are.
Can I bring someone to my appeal hearing?
Yes. The Acas Code states workers have a statutory right to be accompanied at appeal hearings by a colleague, a trade union representative or a trade union official. A family member or other supporter only if the employer agrees. See our guide to the right to be accompanied.
Does appealing stop the employment tribunal clock?
No. Acas says raising the problem with your employer first does not change the time limits for a tribunal claim. The usual limit is 6 months from 1 October 2026, and Acas early conciliation pauses the clock. Take advice early on when to notify Acas, particularly if your employment has already ended.
What if I missed the appeal deadline?
Ask HR in writing, immediately, whether late appeals can be accepted and explain why you were late, with evidence such as medical notes. We cannot say what discretion HMPPS has because the appeals section is unpublished. Tell your representative or solicitor, and consider whether a tribunal claim is still available and when its limit expires.
Sources
- assets.publishing.service.gov.ukGOV.UK: Prison Service Instructions index (file created 10 July 2026) listing PSI 06/2010 Conduct and Discipline
- questions-statements.parliament.ukUK Parliament: written questions 16007 to 16009 answered 9 July 2026 (HMPPS Conduct and Discipline and Grievance policies being updated)
- gov.ukGOV.UK Employment Tribunal decisions: Hayes v Secretary of State for Justice, 6018279/2025 (judgment dated 21 August 2026)
- assets.publishing.service.gov.ukGOV.UK Employment Tribunal decisions: Dixon and Smith v Secretary of State for Justice, 2302584/2023 and others (HMP Belmarsh; heard 18 to 20 December 2023)
- acas.org.ukAcas: Code of Practice on disciplinary and grievance procedures (2015)
- acas.org.ukAcas: Early conciliation
- gov.ukGOV.UK: Exclusion from Working for HMPPS Policy Framework (issued 14 October 2024, in force 1 January 2025)
- sps.gov.ukScottish Prison Service: Code of Conduct, policy HR010/001 (published 23 February 2018; check current status)
- niassembly.gov.ukNorthern Ireland Assembly deposited paper: NIPS Professional Code of Conduct (revised September 2013; check current status)
- gov.ukGOV.UK: Make a claim to an employment tribunal
- legislation.gov.uklegislation.gov.uk: Public Service (Civil Servants and Others) Pensions Regulations 2014 (SI 2014/1964), regulations 165 to 169