Read this first: the policy is unpublished and under review
In shortPSI 06/2010 governs your case but is not on GOV.UK, so every point here is tied to a named source and unknowns are flagged.
This guide is about England and Wales (HMPPS). Scotland (SPS) and Northern Ireland (NIPS) have their own published codes, summarised in a later section so you can see how different the rules are. Prison Officer Pay is independent of HMPPS, the Ministry of Justice and the POA, and nothing here is legal advice.
The policy that governs your case is not on GOV.UK. PSI 06/2010 Conduct and Discipline appears on the official Prison Service Instructions index as extant but not published, with its latest logged revisions on 13 January 2020 and 7 May 2025.
- The only public full text we could open is a third-party copy of a 2013 re-issue that stops part-way through the investigation chapter.
- The sections on suspension, hearings, penalties and appeals are not publicly verifiable, which is exactly where the questions in this guide live.
- If you are facing a hearing, your establishment HR team can give you the policy, and your POA representative will know how it has been applied locally.
The principle behind every outcome: improvement first, then proportion
In shortThe policy's primary objective is improvement, not sanction, and the penalty must be proportionate; gross misconduct can end employment at a first finding.
The published fragments of PSI 06/2010 set out the approach before any list of penalties. The purpose of the procedure is to resolve misconduct at an appropriate level and as speedily as possible, fairly and openly. Its primary objective is stated to be 'to encourage improvement in an individual rather than impose a disciplinary sanction'.
In practice a manager is expected to consider whether a conversation, coaching, training, mediation or a performance process would deal with the problem before reaching for formal action.
- Proportionality
- Where sanctions are decided. Two officers can commit the same act and receive different outcomes because the circumstances, history and attitude differ, and the published tribunal cases below show exactly that happening.
- Standard of proof
- The balance of probabilities, with a higher level of satisfaction expected the more serious the allegation, though not the criminal standard of 'beyond reasonable doubt'. A Moorland tribunal judgment published in 2026 quotes the same principle from the policy.
- No dismissal for a first breach
- The policy says no one will be dismissed for a first breach of discipline except in gross misconduct cases. For ordinary misconduct the expected route to dismissal runs through a sequence of earlier sanctions, but gross misconduct can end employment at the first finding.
The four-part fairness test a decision-maker applies
- Were there grounds for believing misconduct took place?
- Was the investigation sufficient?
- Was the procedure properly followed?
- Is any penalty proportionate?
What 'first breach' does and does not protect
The rule does not mean every first incident is minor. If the decision-maker finds the conduct is gross misconduct, the rule does not apply. It also does not stop a manager treating several incidents that surface together as one pattern.
In the Moorland case, an officer was dismissed after incidents that had been dealt with informally, and a formal investigation that began later looked at the whole pattern. The tribunal found it reasonable to investigate all of them because later incidents showed behaviour that was 'not abating'.
The ladder of outcomes: what can be said with confidence
In shortThe Acas Code gives the general spectrum, but HMPPS's own level names, who may impose each and how long each stays live are not public.
General employment practice, reflected in the Acas Code, recognises a spectrum. What the Acas Code cannot tell you is HMPPS's own ladder: the names of each level, who is authorised to impose them, and how long each stays live.
That detail was not in any public document we could open. The table sets out what is verified and what you must ask for.
- A confirmed case of misconduct usually attracts a written warning (paragraph 19 of the Code).
- Where the conduct has had, or is liable to have, a serious or harmful impact on the organisation, an employer may go straight to a final written warning even for a first offence (paragraph 20).
- Some acts are gross misconduct, so serious that they may justify dismissal without notice for a first offence, though a fair process must still be followed (paragraphs 23 to 24).
| Outcome | What it generally means | What we can verify for HMPPS |
|---|---|---|
| No formal action / informal resolution | Manager deals with it by conversation, coaching, training or mediation. Brief local notes only. | Verified in the 2013 policy copy: records must not be kept on the personnel file. |
| Advice and guidance letter | A written record that behaviour was unprofessional, with a warning that further concerns may lead to discipline. | Verified in a 2026 tribunal judgment (letter given to an officer in March 2024). Not described as a formal sanction. |
| Written warning / final written warning | Formal sanction for a stated period, often with a statement of the change required. | Final written warnings are verified in two tribunal judgments. Live period and who issues each level: not published. |
| Demotion / downgrade / promotion bar | Loss of rank or grade, or a bar on promotion for a period. | Verified in tribunal judgments (see below). Rules on pay protection or duration: not published. |
| Dismissal (notice or summary) | Employment ends, with or without notice, after a fair process. | Verified as the outcome in both judgments for gross misconduct. Gross misconduct is the stated exception to the no-dismissal-for-first-breach rule. |
Source: PSI 06/2010 fragments (2013 re-issue copy), Hayes v Secretary of State for Justice (2026), Dixon and Smith v Secretary of State for Justice (2024), Acas Code. 'Not published' means we could not open a public source; ask HR.
Informal action and 'advice and guidance': not a sanction, but not nothing
In shortAn advice and guidance letter is not a formal sanction, but it is a documented marker that can be used later.
The published part of the policy says not every breach leads to formal action. A line manager may meet a member of staff solely to establish the nature of an incident, must say it is not a disciplinary meeting, and must stop and consider a formal investigation if it becomes clear one is needed.
Managers keep brief notes and record their decision locally, but the notes are not to be placed on the personnel file.
A written 'advice and guidance' letter sits in an important grey zone. The Moorland judgment shows how it was used.
- Informal does not mean invisible: read an advice and guidance letter as a documented marker.
- It is usually kept for a reason, it can be referred to later, and any assurance you gave in it will be remembered.
- Ask your POA representative how such letters are held locally and whether you can add a response to the record.
The Moorland advice and guidance letter
- February 2024Incident on a landing
An officer was seen embracing a colleague on a landing.
- March 2024Letter after a line-manager enquiry
It recorded that she accepted the behaviour was not appropriate or professional, noted her assurances that lessons were learned, and warned that if further concerns were identified this may result in further disciplinary action. It was not a formal disciplinary outcome.
- LaterFurther reports
The earlier verbal reminders and that letter became part of the story the decision-maker and the tribunal weighed: the tribunal found the officer had not been 'lulled into a false sense of security' and that the response had escalated from verbal to written.
Warnings and how long they stay live: do not borrow another service's numbers
In shortNo public live-period figure exists for England and Wales; Scotland and Northern Ireland publish theirs, but they are not the E&W rule.
Officers often ask how long a warning stays 'live'. For England and Wales we could not verify a public figure, so we will not give one. The question matters because a live warning is typically what turns a later, otherwise modest, finding into something more serious.
Other services publish numbers, but they do not apply in England and Wales
Scotland (SPS)
- Code of Conduct HR010/001, published 23 February 2018, with a stated review date of 23 February 2021 and a current status we could not confirm.
- Verbal warning live for 6 months, written warning for 9 months and final written warning for 12 months.
Northern Ireland (NIPS)
- Professional Code of Conduct, revised September 2013, current status also unconfirmed.
- Warnings live for up to 24 months, with further penalties including demotion by one rank, a promotion ban of up to two years and loss of an increment.
| Service | Warning ladder and live periods | Other penalties named | Status of the source |
|---|---|---|---|
| England and Wales (HMPPS) | Not published. Ask HR. | Not published. Tribunal cases show demotion and a promotion bar. | PSI 06/2010 unpublished; being rewritten |
| Scotland (SPS) | Verbal 6 months, written 9 months, final written 12 months, then dismissal | Summary dismissal for gross misconduct | Code dated 23 Feb 2018; review date 23 Feb 2021; check currency |
| Northern Ireland (NIPS) | Warnings live up to 24 months | Demotion by one rank, promotion ban up to 2 years, forfeiture of an increment | Revised Sept 2013; check currency |
Comparison only. Do not apply the Scottish or Northern Irish figures to a case in England and Wales.
Demotion, promotion bars and downgrades: what the published cases show
In shortTwo public judgments show HMPPS decision-makers using final written warnings, promotion bars and demotion below dismissal, but they are single cases, not rules.
Two public tribunal judgments, both involving the Secretary of State for Justice as employer, give a rare window into outcomes below dismissal. They are single cases and are not rules, but they show the type of penalty HMPPS decision-makers have used.
- Belmarsh (Dixon and Smith, heard December 2023)
- A hearing governor found an allegation of assault on a prisoner proved against two officers and dismissed them for gross misconduct. For a senior officer involved in the same incident who changed her account at her own hearing and accepted the allegation of excessive force, the governor imposed a final written warning and a bar on eligibility for promotion for two years. The difference turned partly on what the governor saw as an integrity issue: she found the two dismissed officers had assaulted the prisoner and had denied it through the disciplinary process.
- Moorland (Hayes, judgment dated 21 August 2026)
- The tribunal heard evidence about two other officers involved in sexual-nature incidents who had not been dismissed. One, a one-off incident that the officer admitted and for which she was remorseful, resulted in a final written warning and what the judgment calls a 'double demotion'. The other, found to be messing around that went too far with no proof of sexual intent, was downgraded to a role in which he would have no further contact with the colleague.
| Situation | Outcome | Why it was different, as recorded |
|---|---|---|
| Officer found to have assaulted a prisoner and to have denied it (Belmarsh) | Dismissal for gross misconduct | Assault of a prisoner is defined as gross misconduct in the policy; integrity concern; trust broken down |
| Senior officer in same incident who changed her account and accepted excessive force (Belmarsh) | Final written warning and promotion bar for two years | Accepted the allegation at her own hearing |
| Officer who pulled a colleague's trousers down during control and restraint training (Moorland comparator) | Final written warning and a double demotion | One-off, admitted, no intent to expose, remorseful |
| Officer who grabbed a colleague's hair bobble in a way that ended with the colleague bent over a desk (Moorland comparator) | Downgraded to a role with no further contact with the colleague | Isolated, no sexual intent found, apologised and sought mediation |
| Officer found to have repeatedly sexually harassed colleagues after being spoken to (Moorland) | Dismissal for gross misconduct | Repeated pattern after verbal reminders and a written letter; broad denial; trust broken down |
Sources: Dixon and Smith v Secretary of State for Justice (judgment file dated 18 January 2024, case numbers 2302584/2023 and others); Hayes v Secretary of State for Justice (6018279/2025, judgment dated 21 August 2026).
Dismissal: with notice or without
In shortGross misconduct can justify dismissal without notice for a first offence, but a fair process is still required, and the employment end date is not always the decision date.
For gross misconduct the Acas Code recognises that dismissal without notice may be justified for a first offence, but that a fair disciplinary process should always be followed.
GOV.UK's dismissal guidance also notes that employers can dismiss immediately in some situations, such as for violence. In both published HMPPS judgments the sequence was the one listed below.
- Investigation.
- A hearing at which the officer was told that dismissal was a possible outcome.
- A written outcome.
- An appeal.
The Moorland dismissal dates
- 11 March 2025Told of the dismissal
The officer appealed and remained employed during the appeal.
- 6 May 2025Employment ended
The appeal was not upheld. Whether that is a rule for every case is not published.
What decides the sanction: the factors decision-makers weigh
In shortThere is no published scoring matrix, but the judgments show recurring factors: seriousness, repetition, honesty and remorse, mitigation and consistency.
There is no published scoring matrix. What the tribunal judgments reveal is a set of recurring considerations. Understanding them helps you prepare mitigation in an honest, useful way.
- Seriousness
- Comes first. In the Belmarsh case the judge said that assault on a prisoner is on any view serious misconduct. In the Moorland case the governor concluded that one incident amounted to sexual assault and the others were overtly sexual, and that dismissal was the appropriate sanction because of the nature of the misconduct.
- Repetition after warning
- The Moorland officer's behaviour continued after verbal reminders and after a written advice and guidance letter.
- Honesty and remorse
- Count heavily. The tribunal in Moorland noted that the officer denied most incidents and did not demonstrate genuine remorse or any willingness to change behaviour, while the comparators who admitted fault and apologised kept their jobs.
- Mitigation
- Formally considered, but it does not erase the finding. The Moorland governor considered the officer's mental health and personal circumstances, took Occupational Health advice about the hearing, and still decided they did not explain the behaviour.
- Consistency
- An employer is expected to treat similar offences consistently, but a tribunal will only find unfairness if two cases are truly parallel and the employer's assessment of the differences was not one a reasonable employer could make.
| Factor | How it appeared | What it means for you |
|---|---|---|
| Seriousness and impact | Assault on a prisoner; sexual assault and harassment of colleagues | Conduct involving prisoners, violence or sexual behaviour is treated at the top of the scale |
| Repetition after being told | Behaviour continued after reminders and a written letter | Take every informal warning as a line, not a formality |
| Admission and remorse | Comparators who admitted and apologised received lesser sanctions | Honest acknowledgement of what you did is not the same as accepting a harsher label |
| Integrity | Denial found to be untrue counted as an additional concern | Do not advance an account you cannot support; get advice on how to put your case |
| Mitigation | Health and personal circumstances considered, not accepted as explanations | Provide evidence (Occupational Health, medical) early, not at the last minute |
| Consistency | Comparators examined, found not truly parallel | Ask your rep to identify genuinely similar cases; be specific |
Source: Dixon and Smith (2024) and Hayes (2026) judgments, as summarised above.
Consequences beyond the sanction itself
In shortA sanction can affect vetting reporting, promotion and, for gross misconduct, the Exclusions Register, but dismissal alone does not forfeit a Civil Service pension.
- Vetting
- HMPPS vetting aftercare rules list the changes in circumstances that individuals must report, and the list includes disciplinary procedures and security incidents including employer sanctions for code-of-conduct misconduct. If you have been given a formal sanction, check with your line manager or the vetting team whether and how it must be reported, and take your POA representative's view. Vetting and clearance are covered in our guide to security clearance being withdrawn.
- Promotion
- The Belmarsh warning came with an explicit two-year promotion bar, and the NIPS code in Northern Ireland lists a promotion ban of up to two years. Whether an unspent warning affects a promotion board in England and Wales is not published; ask HR and read our promotion and discipline guidance.
- Exclusions Register
- Dismissal for gross misconduct, or for misconduct that poses a safety or security risk, can lead to the Exclusions Register.
- Pension
- A separate question. Dismissal for misconduct does not by itself forfeit a Civil Service pension; forfeiture is limited to specific convictions and certain debts, covered in misconduct and your pension.
How to prepare when an outcome is coming
In shortWhat you do before the decision is announced matters more than what you do afterwards; each step is about giving the decision-maker the full picture.
The steps below are drawn from published policy and from what tribunals have examined. None is a tactic to avoid accountability; each is about making sure the decision-maker has the full picture.
- Ask HR for the current Conduct and Discipline policy and read the penalties and appeals sections, not just the investigation chapter.
- Contact your POA representative now if you have not already, and read the POA legal handbook for your nation so you know what assistance covers and how to apply (see POA representation).
- Ask in writing what outcomes the decision-maker can impose and whether dismissal is a possible outcome. Hearing invitations should say so, as they did in both published cases.
- Gather mitigation evidence: Occupational Health letters, medical reports, character references from people who know your work, records of previous good service, and any evidence that supports the account you gave.
- Think honestly about what you accept happened. Tribunals noticed remorse and insight, and also noticed denial that the evidence contradicted. Your representative can help you say what you can truthfully say.
- Look for genuinely comparable cases through your representative. Quote specifics, not rumours, and understand that the decision-maker may say the cases differ.
- Plan for the outcome letter: diarise the appeal deadline the day you receive it (see appealing a disciplinary outcome).
Common myths about outcomes
In shortThree beliefs are only partly true: the neat warning ladder, 'informal cannot be used later', and 'a long investigation makes dismissal unfair'.
In Belmarsh, the tribunal found breaches of the suspension policy (the wrong grade authorising the suspension and review intervals of 29 to 40 days instead of 28) and still found the overall process fair. Process failures matter and can be raised, but they rarely win a case on their own.
Myth against what the cases show
Myth
- The process always works through a neat ladder of warnings.
- Informal action cannot be used later.
- A long investigation automatically makes a dismissal unfair.
What the cases show
- It does for ordinary misconduct under the principle that no one is dismissed for a first breach, but gross misconduct sits outside that ladder.
- It was used in the Moorland case as context for the escalation of the response, though the tribunal noted that no formal disciplinary process had taken place earlier.
- In Moorland the tribunal found the investigation 'undoubtedly took too long', but that the delay did not affect the outcome and the officer was not prejudiced other than by having it hanging over her.
Frequently asked questions
What are the possible outcomes of a prison officer disciplinary hearing in England and Wales?
Published sources and cases show no action or informal resolution, advice and guidance, formal warnings including final written warnings, demotion or downgrade, promotion bars and dismissal.
The exact HMPPS list, how long each level stays live and who may impose it are in the unpublished PSI 06/2010, so ask your HR team for the version in force on the date of your case.
Can a prison officer be dismissed for a first offence?
Only for gross misconduct. The policy says nobody will be dismissed for a first breach of discipline except in gross misconduct cases. The Acas Code similarly recognises that some acts are so serious that dismissal without notice may follow a first offence, provided a fair process is followed.
How long does a disciplinary warning stay on record for a prison officer?
For England and Wales the live period is not in any published document we could open, so we do not give a figure. Scotland's SPS code describes 6, 9 and 12 months for verbal, written and final written warnings, and Northern Ireland's code up to 24 months, but those are different services. Ask HR.
Is an advice and guidance letter a disciplinary sanction?
It is not a formal sanction, but it is a written record that can be referred to later. A 2026 tribunal judgment shows an officer who received such a letter being warned that further concerns may result in discipline, and the letter was considered when later behaviour led to dismissal.
Can I be demoted instead of dismissed?
Yes, demotion or downgrade has been used. A published tribunal judgment describes one officer given a final written warning and a double demotion, and another downgraded to a role with no contact with a colleague. Whether an alternative to dismissal is offered depends on the facts, and nothing obliges a decision-maker to offer one.
Does a misconduct sanction go on my vetting record?
Vetting aftercare rules list disciplinary procedures and employer sanctions for code-of-conduct misconduct among the changes in circumstances to be reported. Ask your line manager or the vetting team how to report a sanction, and take advice from your POA representative before you do.
Will I lose my pension if I am sanctioned or dismissed?
Dismissal for misconduct does not by itself forfeit a Civil Service pension. Forfeiture under the 2014 Regulations arises only on specified convictions with a Ministerial certificate, or to recover certain debts and losses caused by criminal, negligent or fraudulent acts, and there is an appeal route. Check your own entitlement with the scheme administrator (Capita).
Sources
- assets.publishing.service.gov.ukGOV.UK: Prison Service Instructions index (PSI/AI numerical index 1997 to 2018, file created 10 July 2026) listing PSI 06/2010 Conduct and Discipline
- questions-statements.parliament.ukUK Parliament: written questions 16007 to 16009 answered 9 July 2026 (HMPPS Grievance and Conduct and Discipline policies being updated)
- gov.ukGOV.UK Employment Tribunal decisions: Hayes v Secretary of State for Justice, 6018279/2025 (HMP Moorland officer; judgment dated 21 August 2026)
- assets.publishing.service.gov.ukGOV.UK Employment Tribunal decisions: Dixon and Smith v Secretary of State for Justice, 2302584/2023 and others (HMP Belmarsh officers; heard 18 to 20 December 2023)
- acas.org.ukAcas: Code of Practice on disciplinary and grievance procedures (2015)
- gov.ukGOV.UK: Disciplinary procedures and action against you at work
- gov.ukGOV.UK: Security Vetting PSI 07/2014, AI 05/2014, PI 03/2014 (aftercare and change-of-circumstances rules)
- sps.gov.ukScottish Prison Service: Code of Conduct, policy HR010/001 (published 23 February 2018; check current status)
- niassembly.gov.ukNorthern Ireland Assembly deposited paper: NIPS Professional Code of Conduct (revised September 2013; check current status)
- legislation.gov.uklegislation.gov.uk: Public Service (Civil Servants and Others) Pensions Regulations 2014 (SI 2014/1964), regulations 165 to 169