What the hearing is for
In shortThe hearing puts the allegations to you, hears your response and decides on the balance of probabilities whether they are proven and what penalty is proportionate.
The hearing is the stage at which the employer, having investigated, puts the allegations to you, hears your response and decides whether to uphold them. It is not a criminal trial.
The hearing manager decides two things: whether the facts are established, and, if so, what sanction is proportionate.
- Standard of proof
- The balance of probabilities, which means more likely than not. The 2013 text adds that the more serious the allegation the more convincing the evidence needs to be, though not to the criminal standard. The same principle was set out in a 2026 tribunal judgment about an HMP Moorland dismissal.
- Fairness test
- The 2013 text says fairness is judged by reasonableness: grounds for believing misconduct took place, a sufficient investigation, a properly conducted procedure and a proportionate penalty.
- Who holds it
- Where possible, under the Acas Code, a different person should hold the hearing from the person who investigated.
Read with the rest of the series
Read this guide with the pillar on prison officer misconduct and the guides to the disciplinary process and the investigation.
The invitation: what you should receive
In shortThe Acas Code says you should be notified in writing with enough information and the written evidence; the England and Wales notice period is not verifiable.
The Acas Code says you should be notified in writing with sufficient information about the alleged misconduct, and that copies of written evidence and witness statements should be included where applicable.
In the Moorland case, the investigation report was sent with the invitation, and the officer was told to read the Conduct and Discipline policy and warned that dismissal was possible.
The minimum notice period for a hearing in England and Wales is not publicly verifiable; the Scottish code requires at least 5 working days, but that is not your rule.
| Item | Why it matters |
|---|---|
| Policy and version | Rules may differ between the current and replacement policy |
| Precise allegations | You can only respond to what is clearly set out |
| Evidence pack and witness list | Time to read it and prepare questions |
| Hearing manager's name and grade | Impartiality; no earlier involvement |
| Possible outcomes | So you understand the stakes and can take advice |
| Right to be accompanied | Statutory right; arrange your rep early |
| Adjustments | Health, disability or caring needs |
If anything is missing
Check the invitation carefully for the date, time and place; the name and role of the hearing manager; the allegations, in precise terms; the evidence pack; whether witnesses will attend; your right to be accompanied; the possible outcomes, including dismissal if applicable; and how to ask for adjustments.
If anything is missing, write to the sender straight away. Ask whether the hearing manager has had any earlier involvement. If you cannot attend because your rep or health prevents it, ask for a short rearrangement in writing with the reason.
Who can come with you
In shortYou can be accompanied by a colleague or a trade union representative or official; a solicitor or family member only if the employer agrees.
Choose your companion early. A POA rep who has handled hearings before is usually the natural choice, and the POA Legal Advice Scheme can provide assistance on disciplinary hearings subject to its approval and rules.
Its handbook says there is no initial advice for proceedings begun or under investigation before you joined or re-joined, but it is undated, so confirm the current rule. See POA representation in disciplinary cases and the right to be accompanied.
Who may accompany you
By law
- A work colleague.
- A trade union representative.
- A trade union official.
- The companion may address the hearing and confer with you, but may not answer questions for you, and cannot be disciplined for supporting you.
Only if the employer agrees or your contract says so
- A family member or a Citizens Advice worker.
- In the Moorland case, a family member supported the officer in a separate room during breaks, on Occupational Health advice, by agreement.
- No statutory right to a lawyer at the hearing; the Northern Ireland code expressly excludes it; HMPPS text on legal representation is not public.
How a hearing typically runs
In shortThe outline is general, from the Acas Code and one published HMPPS example: the allegations are presented, you respond, the manager decides and writes to you.
The format below is a general outline based on the Acas Code and on the one published HMPPS example, not a description of the unpublished policy. There may be breaks, and the hearing may be adjourned.
- Introductions and explanation of the process.
- Presentation of the allegations and evidence, usually by the investigator or a management representative.
- Your opportunity to ask questions through the hearing manager or directly, as agreed.
- Your response, with your companion's support.
- Witnesses, if any, and questions to them.
- Closing remarks, including any mitigation.
- Adjournment for the hearing manager to consider.
- Decision and written outcome with how to appeal.
The Moorland case (one published example)
- 25 February, 6 March and 11 March 2025Three hearing days
The Governing Governor was the disciplinary hearer.
- During the hearingInvestigator and witness
The investigator was questioned; the officer could call a witness.
- Final sessionWritten outcome
The outcome was given in writing the same day as the final session.
Not a general rule
That was a gross misconduct case with dismissal as a possible outcome. Other cases may be shorter, held by a different grade, and handled differently.
Ask the sender of your invitation how long the hearing is expected to take and whether a note-taker will attend.
Preparing honestly and effectively
In shortPreparation is about understanding the evidence and presenting the facts clearly and truthfully, never lying, exaggerating or contacting witnesses.
Preparation is not about constructing a story. It is about understanding the evidence, getting the facts straight and presenting them clearly.
Preparing
- Read the pack several times.
- Mark each allegation and write beside it what the evidence says, what you accept, what you dispute and what documents or witnesses support you.
- Identify any procedural concerns: delay, missing documents, conflict of interest, or lack of notice.
- Share a short written summary with your rep and agree who will say what.
- If your health is affected, ask for Occupational Health advice on how you can take part, and ask for reasonable adjustments.
Never lie, exaggerate or minimise
If you made a mistake, say so plainly and show what you have learned or changed. The 2013 text states that the primary objective is to encourage improvement rather than impose a sanction, and a genuine, calm account is more likely to be heard than a defensive one.
Do not contact witnesses to align accounts or pressure complainants, and do not change records.
Mitigation and context
In shortIf the allegation is found proven you will usually be able to put forward mitigation before the penalty is decided; be realistic about the range of outcomes.
If the hearing manager finds the allegation proven, you will usually have a chance to put forward mitigation before the penalty is decided. The published 2013 text refers to proportionality of penalty, so context matters.
- Your record.
- The circumstances.
- Any pressures or health issues.
- Whether you took responsibility.
- Whether there were training or supervision gaps.
- The effect of the proposed outcome.
Be realistic
Ask your rep how and when to present mitigation, and bring any supporting documents, such as references or Occupational Health reports. Some conduct, such as corruption, is always gross misconduct under the Counter Corruption framework, and mitigation will carry less weight. Other matters allow more flexibility.
Ask your rep for an honest assessment of the range of outcomes before the hearing. If the allegation includes anything that could be a criminal offence, take legal advice about what you say, because what you say at a disciplinary hearing may be used elsewhere.
Outcomes, written decision and appeal
In shortYour outcome should be in writing with reasons and say how to appeal; the England and Wales appeal deadline is not published, so check the letter and diarise it.
General guidance lists the usual outcomes. The exact HMPPS list for England and Wales, who may issue each level and how long a warning stays live are not publicly verifiable.
For comparison only, the SPS Code uses verbal, written and final written warnings live for 6, 9 and 12 months, and the NIPS code up to 24 months. Do not assume those apply to you.
- No action.
- A written warning.
- A final written warning.
- Demotion.
- Dismissal.
- Another solution such as mediation.
Written decision and appeal
Your outcome should be in writing, with reasons, and should say how to appeal. The 2013 text provides a right of appeal against any formal disciplinary decision.
In the Moorland case the officer appealed on three grounds (penalty too severe, procedure unfair and finding against the weight of evidence), employment continued during the appeal, an area Prison Group Director heard it, and the dismissal was upheld on 6 May 2025.
The England and Wales appeal deadline is not published, so check your letter and diarise the date the day you receive it. See outcomes and sanctions and appealing a disciplinary outcome.
If the outcome is dismissal
In shortDismissal can lead to the Exclusions Register and vetting withdrawal but does not by itself forfeit Civil Service pension, and you may be able to claim unfair dismissal.
- Exclusions RegisterUp to 10 yearsOr indefinitely; appeal within 15 working days of notification
- Unfair dismissal qualifying period2 years6 months for dismissals with an effective date on or after 1 January 2027
- Tribunal time limit6 monthsFrom 1 October 2026, after Acas early conciliation
A dismissal for gross misconduct, or for misconduct that poses an underlying safety or security risk, can lead to a decision to place you on the Exclusions Register. Vetting status is withdrawn when an exclusion is reported, and a DBS referral must be considered where there is a risk to children or vulnerable adults.
Dismissal alone does not forfeit Civil Service pension; forfeiture is limited to narrow statutory cases.
Unfair dismissal claims
As at 3 October 2026 the qualifying period is 2 years' continuous service, falling to 6 months for dismissals with an effective date of termination on or after 1 January 2027, when compensation caps are also removed. The general tribunal time limit is 6 months from 1 October 2026, after Acas early conciliation.
A tribunal looks at whether the employer had a genuine belief, reasonable grounds, a reasonable investigation and a decision within the range of reasonable responses. Our guides on dismissal and tribunals go further, and the misconduct process navigator can help you plan.
Frequently asked questions
Who can accompany me to a prison officer disciplinary hearing?
By law, a work colleague, a trade union representative or a trade union official. A family member or Citizens Advice worker only if your employer agrees or your contract allows. In a published 2025 case, a family member supported the officer in a separate room during breaks, by agreement.
Can I have a solicitor at the hearing?
There is no statutory right to a lawyer at a disciplinary hearing, and union reps normally attend. HMPPS-specific wording is not public. Northern Ireland's code expressly excludes legal representation, but that does not apply in England and Wales. Take legal advice before the hearing.
How long does a disciplinary hearing take?
It varies. A published 2025 gross misconduct case at HMP Moorland ran over three days. Ask whoever sends your invitation how long it is expected to take and whether it may be adjourned.
Who decides the outcome?
The England and Wales rules on who hears each type of case are in an unpublished chapter. In the published case the Governing Governor heard it. Ask HR who will hear yours and whether they had any earlier involvement.
What standard of proof applies?
The balance of probabilities, with more convincing evidence needed for more serious allegations but not the criminal standard, according to the 2013 text and a 2026 tribunal judgment. It means whether the allegation is more likely than not.
What are the possible outcomes?
General guidance lists no action, written warning, final written warning, demotion, dismissal or another solution. The exact HMPPS list and warning lives are not publicly verifiable; ask HR. Dismissal for a first breach is only for gross misconduct under the 2013 text.
How long do I have to appeal?
The England and Wales deadline is not publicly verifiable. Your outcome letter should say how and when to appeal. Check it the day you receive it and tell your rep. Scotland and Northern Ireland use 5 working days to notify and 10 for grounds, but that does not apply to you.
Sources
- assets.publishing.service.gov.ukGOV.UK: PSI/AI numerical index 1997 to 2018 (PDF, generated 10 July 2026; lists PSI 06/2010 as extant, not published)
- questions-statements.parliament.ukUK Parliament: written questions 16007 to 16009, answered 9 July 2026
- docest.comPSI 06/2010 Conduct and Discipline, 22 July 2013 re-issue (third-party copy, ends part-way through section 4)
- gov.ukGOV.UK Employment Tribunal decisions: Hayes v Secretary of State for Justice, 6018279/2025 (published 29 September 2026)
- acas.org.ukAcas: Code of Practice on disciplinary and grievance procedures
- acas.org.ukAcas: consultation on a revised disciplinary and grievance Code (closed 23 September 2026)
- gov.ukGOV.UK: Disciplinary procedures and action against you at work
- gov.ukGOV.UK: Exclusion from Working for HMPPS Policy Framework (in force 1 January 2025)
- poauk.org.ukPOA: legal services and Legal Advice Scheme handbook (England, Wales and NI)
- gov.ukGOV.UK: Plan to Make Work Pay and Employment Rights Act, timeline update (25 September 2026)
- sps.gov.ukScottish Prison Service: Code of Conduct, policy HR010/001 (published 23 February 2018)
- niassembly.gov.ukNorthern Ireland Prison Service: Professional Code of Conduct (revised September 2013)