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What you get

Appeal pack: evidence, letters and a log

If you are appealing a refusal or a lower tier award: an evidence tracker that checks each medical report is current and complete, five letters with your details filled in (the covering letter for form APP1, a request to your consultant, further evidence at stage two, an extension request and a request for copies), and a dated appeal log. The deadline and stage planner itself is free.

Both pensions and injury benefit, side by side

A structured estimate of the alpha lower tier and upper tier ill-health pension and the Civil Service Injury Benefit Scheme allowance and lump sum, built from your own pay and service.

Evidence checklist

A tick-off list of the records people commonly need to gather: occupational health reports, medical letters, incident records and dates. Your ticks are saved on your own device.

Dated process timeline

The published steps and time limits in order, including the three-month ill-health appeal window and the 12-month injury benefit appeal window, so you know what to note down.

Printable report with questions

A one-document report you can print or save as a PDF, with questions to put to HR, Capita and your POA representative or solicitor, and an optional AI-written explanation of your own figures.

Ask the AI about your numbers

Ask plain-English questions about your result. The AI is grounded in your figures and the published rules, can make mistakes, and never predicts a decision.

Your details

yrs
£
Basic pay and pensionable allowances; check your payslip.
yrs
Under 2 years' qualifying service no pension is payable.
Tier to show
0%
£12 per £1, within HMRC limits.
Injury benefit (CSIBS) details
Decided by the Scheme Medical Adviser. 10% or less gets no award.
yrs
%
100 = wholly. If 'mainly but not wholly' the benefit is reduced; how is not verified here, so enter the share your award letter shows.
Premium · one-time

Unlock Ill-Health & Injury Benefit Report

On your numbers, the lower tier pays £10,001 a year and the upper tier about £28,337 (estimate), and the injury benefit allowance would be £16,599 a year plus a £14,250 lump sum. Unlock the evidence checklist and a printable report.
  • Appeal pack: evidence tracker, 5 ready-to-send letters, appeal log
  • Ill-health tier estimate
  • Injury benefit estimate
  • Printable or PDF report
£19.99one payment · no subscription
Secure payment by Stripe. 14-day money-back guarantee (refund policy). Checking whether you have already bought this…

This is an estimate to help you plan and ask the right questions: it is not medical, legal, financial or pension advice and does not predict any decision. Benefits are decided by the Scheme Medical Adviser and the scheme manager.

Who the report is for

It is for serving prison officers and other prison staff in the Civil Service pension scheme who are thinking about what happens to their income if their health or an injury changes their working life. You might be on long-term sick leave, going through an occupational health process, recovering from an injury at work, or simply wanting to understand your position before you need it.

It is a calm, organised way to see the numbers and prepare. If you are going through this now, we are sorry; it is a difficult thing to deal with while unwell. This report is meant to take some of the paperwork stress away, not to replace proper support.

What you can already do for free

The free ill-health and injury benefit calculator already gives you the lower and upper tier ill-health pension estimates, the CSIBS injury benefit estimate, and the process and appeals steps. If that is all you need, you do not need to pay for anything.

The report adds the parts that save time and help you organise yourself: the evidence checklist, the dated timeline, the printable report, saved reports and the ability to ask the AI about your own figures.

How the estimate is built

For ill-health, the report uses regulations 70 to 76 of the Civil Service alpha pension regulations. The lower tier is all your accrued pension, paid immediately with no early-payment reduction. The upper tier adds a top-up equal to your accrued earnings-related pension multiplied by A divided by B, where A is the years from leaving to the day before your prospective normal pension age, and B is the shorter of your service years and the years in which you earned pension.

For example, with £9,280 a year built up over 10 years and 20 years to normal pension age, the lower tier is £9,280 a year and the upper tier is £27,840 a year. It is an estimate: the Scheme Medical Adviser decides which tier applies, and Capita calculates the pension.

For injury benefit, the report uses the CSIBS rules: the impairment band, the guaranteed minimum income by length of service, and the lump sum as a share of pensionable earnings. In the example of £40,000 earnings, a material impairment and 15 to 25 years of service, the guaranteed income is 75%, which is £30,000. With £12,000 of other income, the allowance is £18,000, and the lump sum is £15,000. Those numbers are for illustration only.

Honest scope: what is decided by other people

Whether you qualify for ill-health retirement is decided by the Scheme Medical Adviser. Whether an injury is a qualifying injury under CSIBS is decided under the scheme rules at the Minister's discretion, and whether an assault by a prisoner qualifies is judged case by case. The report shows what the benefit would be if those decisions went a certain way. It never says they will.

Time limits matter. An ill-health appeal must be made in writing within three months of your employer notifying you of the Scheme Medical Adviser's report, in up to three stages. A formal CSIBS appeal must be made within 12 months of the award decision. Please speak to your POA representative or a solicitor early rather than waiting.

Your data and privacy

Your inputs and ticks stay in your browser unless you choose to save a report to your account. We use only coarse analytics, and we do not record your pay or health details. Do not put prisoner names or sensitive operational details into any text box.

Price, refund and access

£19.99. One payment, no subscription. 14-day money-back guarantee, no questions asked. Read the terms and refund information for the full details. If it is not what you expected, email hello@prisonofficerpay.co.uk within 14 days of buying and we refund the full amount.

You can buy without creating an account. Creating one afterwards is optional and helps you keep access on other devices. The report is also unlocked by the Serving Officer Bundle, which includes four paid tools for £59.

Related tools and guides

Ill-Health & Injury Benefit Report: frequently asked questions

Does it help with an ill-health retirement appeal?

Yes. It unlocks the appeal pack in the free appeal planner: an evidence tracker, five letters with your details filled in, and an appeal log you can print or download. It does not file the appeal for you or predict the outcome.

What is in the Ill-Health & Injury Benefit Report?

A structured estimate of the alpha ill-health pension (lower and upper tier) and the CSIBS injury benefit, an evidence checklist, a dated process timeline, a printable report with questions to ask, saved reports and an AI assistant grounded in your figures.

Will it tell me if I qualify for ill-health retirement?

No. The Scheme Medical Adviser decides on medical evidence, and no tool can predict that. The report shows what the pension would be at each tier.

How much does it cost and is there a subscription?

£19.99, one payment, no subscription. 14-day money-back guarantee, no questions asked.

Is the upper tier figure exact?

No. It is an estimate based on the regulation 76 formula: accrued earnings-related pension multiplied by A divided by B. The Scheme Medical Adviser decides the tier and Capita calculates the actual pension.

What is the difference between the pension and CSIBS?

Ill-health retirement draws your alpha pension early on medical grounds. CSIBS is a separate, discretionary injury scheme for civil servants hurt through their work. Both can be considered, and the CSIBS allowance tops up other pensions and benefits to a guaranteed minimum income.

Does it cover Northern Ireland?

No. Prison officers in England, Wales and Scotland are in the Civil Service scheme. Northern Ireland Prison Service officers are in a separate NICS pension scheme.

Is it medical or legal advice?

No. It is information to help you plan and prepare questions. Speak to your POA representative or a solicitor early about your own case, and to your GP or occupational health about your health.

Can I get a refund?

Yes. Email hello@prisonofficerpay.co.uk within 14 days of buying and we refund the full amount, no questions asked.

Is my information stored?

Your inputs stay in your browser unless you choose to save a report to your account. We do not record your pay or health details in analytics.

Sources

Read the guides first

The free, sourced guides behind this tool. Nothing here is paywalled.

Try the free version first

The free tool stays free. Upgrade only if you want the extra depth.